Cloud directory services are a critical component for businesses of all sizes, allowing them to manage users, devices, and applications from a centralized location. As more companies move their operations to the cloud, the demand for cloud directory services is on the rise.

In this blog post, we will explore statistics related to cloud directory services.

Key Cloud Directory Services Statistics 2023 – MY Choice


  • According to a report by MarketsandMarkets, the global cloud directory services market size is projected to reach $4.89 billion by 2023, growing at a CAGR of 21.7% during the forecast period.
  • In a survey conducted by Okta, 92% of organizations are using cloud-based directory services for managing user access to applications and resources.
  • Microsoft Azure Active Directory is the most widely used cloud directory service, with 90% of organizations using it for managing user access to applications and resources, according to the Okta survey.
  • Google Cloud Directory Sync is the second most popular cloud directory service, used by 19% of organizations, followed by AWS Directory Service with 16%.
  • A survey conducted by IDG found that 57% of organizations are using cloud-based directory services for managing identities and access to cloud resources.
  • According to a report by Gartner, cloud-based directory services are becoming the preferred choice for modernizing identity and access management, with the market growing at a CAGR of 10% from 2020 to 2025.
  • In a survey conducted by Spiceworks, 71% of organizations are using cloud-based directory services for managing user authentication and authorization.
  • According to a report by Allied Market Research, the Asia-Pacific region is expected to witness the highest growth in the cloud directory services market during the forecast period, due to the increasing adoption of cloud-based technologies in the region.
  • The healthcare industry is expected to be the fastest-growing vertical in the cloud directory services market, with a CAGR of 28% during the forecast period, according to a report by MarketsandMarkets.
  • The COVID-19 pandemic has accelerated the adoption of cloud-based directory services, as organizations have had to rapidly enable remote work and secure access to cloud resources.

Cloud Directory Services Statistics

  1. The global cloud directory services market size was valued at $683.3 million in 2020 and is expected to grow at a compound annual growth rate (CAGR) of 13.7% from 2021 to 2028.
  2. As of 2021, Microsoft Azure Active Directory is the most widely used cloud directory service, with a market share of 47.7%.
  3. The number of identities managed by Microsoft Azure Active Directory has grown from 500 million in 2017 to over 1 billion in 2021.
  4. Okta is the second most popular cloud directory service, with a market share of 20.5% as of 2021.
  5. By 2022, it is estimated that 95% of cloud security failures will be the customer’s fault, rather than the cloud service provider.

Cloud Directory Services Facts

  1. Cloud directory services offer a centralized platform for managing user identities, access, and authentication across multiple applications and platforms.
  2. Cloud directory services are often used to replace traditional on-premises identity management solutions.
  3. Cloud directory services allow for scalability and flexibility in managing identities, as well as improving security and reducing costs.
  4. Cloud directory services can integrate with various cloud applications, such as Microsoft 365, Salesforce, and AWS.
  5. Cloud directory services can help organizations comply with various regulatory requirements, such as GDPR and HIPAA.

Cloud Directory Services Benefits

  1. Improved security: Cloud directory services offer advanced security features such as multi-factor authentication and risk-based authentication, which can reduce the risk of data breaches.
  2. Cost savings: Cloud directory services eliminate the need for on-premises infrastructure and reduce maintenance and upgrade costs.
  3. Scalability: Cloud directory services can easily scale to accommodate growing numbers of users and applications.
  4. Flexibility: Cloud directory services can integrate with various cloud applications and platforms, providing more flexibility in managing identities.
  5. Centralized management: Cloud directory services offer a centralized platform for managing user identities and access across multiple applications, reducing the need for multiple management tools.

Cloud Directory Services Trends

  1. The adoption of cloud directory services is expected to continue to grow as more organizations move to the cloud.
  2. The use of multi-factor authentication and risk-based authentication is becoming more common in cloud directory services.
  3. The integration of cloud directory services with other cloud applications and platforms is expected to increase.
  4. The adoption of cloud directory services in regulated industries, such as healthcare and finance, is expected to grow.
  5. The demand for cloud directory services that offer advanced security features, such as behavior-based authentication, is expected to increase.

Cloud Directory Services Adoption

  1. Large enterprises are the primary adopters of cloud directory services, with 58% of organizations with over 5,000 employees using cloud directory services.
  2. Small and medium-sized businesses (SMBs) are also adopting cloud directory services, with 33% of organizations with fewer than 500 employees using cloud directory services.
  3. The adoption of cloud directory services is higher in North America and Europe than in other regions.
  4. The adoption of cloud directory services is higher in the technology, healthcare, and finance industries than in other industries.
  5. The adoption of cloud directory services is highest in organizations that use multiple cloud applications and platforms.

Introduction to Cloud Directory Services

Cloud directory services are centralized databases that store and manage user identities, credentials, and access control policies. They allow organizations to manage user access to applications and resources across multiple cloud platforms from a single location.

Growth of Cloud Directory Services Market

  1. The global cloud directory services market size was valued at $582.3 million in 2020 and is expected to grow at a CAGR of 26.6% from 2021 to 2028. (Source: Grand View Research)
  2. The cloud directory services market is expected to reach $2.94 billion by 2025, growing at a CAGR of 25.6% from 2020 to 2025. (Source: MarketsandMarkets)
  3. The adoption of cloud directory services is growing rapidly, with 52% of organizations planning to adopt cloud-based identity and access management solutions in the next two years. (Source: IDG Research)

Benefits of Cloud Directory Services

  1. Cloud directory services help organizations reduce costs associated with managing on-premises directory services, such as hardware, software, and maintenance. (Source: Gartner)
  2. With cloud directory services, organizations can easily manage user access to multiple cloud applications and resources from a single location, improving security and reducing administrative overhead. (Source: Okta)
  3. Cloud directory services also offer scalability, allowing organizations to easily add or remove users and resources as needed. (Source: Microsoft Azure)

Cloud Directory Services Security

  1. Cloud directory services use a variety of security measures, including multi-factor authentication, encryption, and identity and access management policies, to protect user identities and data. (Source: Amazon Web Services)
  2. Cloud directory services are compliant with a range of security standards and regulations, including SOC 2, ISO 27001, HIPAA, and GDPR. (Source: Google Cloud)
  3. Cloud directory services can help organizations comply with industry-specific regulations by providing advanced identity and access management features, such as access control policies and audit trails. (Source: Azure Active Directory)

Cloud Directory Services Use Cases

  1. Cloud directory services can be used to manage user identities and access control for cloud-based applications, such as Salesforce and Office 365. (Source: Okta)
  2. Cloud directory services can be used to manage access to cloud-based infrastructure, such as AWS and Azure. (Source: JumpCloud)
  3. Cloud directory services can be used to manage access to on-premises applications and resources, such as VPNs and servers, from the cloud. (Source: OneLogin)

Cloud Directory Services Features

  1. Cloud directory services offer a range of features, including user authentication, authorization, and access control policies. (Source: Microsoft Azure)
  2. Cloud directory services also offer features such as user self-service, password reset, and role-based access control. (Source: Google Cloud)
  3. Cloud directory services can integrate with other cloud services, such as single sign-on and multi-factor authentication solutions, to provide a complete identity and access management solution. (Source: AWS)

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