In today’s digital age, enterprise IT management is becoming increasingly important for businesses of all sizes. IT management involves managing and maintaining an organization’s technology infrastructure, including hardware, software, and networking.

Effective IT management can improve productivity, reduce costs, and ensure the security and reliability of an organization’s technology systems.

In this blog post, we will explore enterprise IT management statistics to provide insight into the current trends, challenges, and best practices in the industry.

Key Enterprise IT Management Statistics 2023 – MY Choice

  • Cloud adoption is on the rise: According to a report by Flexera, 92% of enterprises have a multi-cloud strategy, and 87% have a hybrid cloud strategy.
  • Increased spending on IT: According to Gartner, global IT spending is projected to reach $4.1 trillion in 2021, a 8.4% increase from 2020.
  • Cybersecurity threats continue to increase: In 2020, the FBI reported a 300% increase in cybercrime due to the COVID-19 pandemic.
  • Artificial intelligence (AI) adoption is growing: According to a report by Gartner, the number of enterprises implementing AI grew 270% in the past four years.
  • Remote work is becoming more common: According to a survey by FlexJobs, remote work has increased 159% since 2005, and 74% of respondents expect remote work to become more common in the post-pandemic era.
  • Internet of Things (IoT) is expanding: According to IDC, spending on IoT is projected to reach $1.1 trillion by 2023.
  • Data analytics is a top priority: According to a survey by Deloitte, 70% of enterprises have made significant investments in data analytics.
  • Virtual and augmented reality (VR/AR) is gaining traction: According to IDC, spending on VR/AR is projected to reach $18.8 billion in 2020.
  • DevOps adoption is increasing: According to a report by Puppet, high-performing organizations using DevOps practices deploy code 46 times more frequently than their low-performing counterparts.
  • Big data adoption is growing: According to a report by ResearchAndMarkets, the global big data market is projected to grow from $138.9 billion in 2020 to $229.4 billion by 2025, at a CAGR of 10.6% during the forecast period.

Enterprise IT Management Stats

  1. In 2020, global IT spending was approximately $3.8 trillion, with enterprise software accounting for the largest portion of spending at 12.6%.
  2. In 2020, the global enterprise IT management software market was valued at $7.77 billion.
  3. The market is expected to grow at a compound annual growth rate (CAGR) of 10.2% from 2021 to 2028.
  4. The adoption of cloud-based enterprise IT management software is expected to grow by 17% in 2021.
  5. The average enterprise uses 1,427 cloud services.
  6. In 2020, the global IT outsourcing market was valued at $92.5 billion.
  7. The market is expected to grow at a CAGR of 4.5% from 2021 to 2028.
  8. In 2020, 93% of organizations used some form of cloud computing.
  9. The global market for enterprise resource planning (ERP) software is expected to grow at a CAGR of 7.6% from 2021 to 2028.
  10. In 2020, the global market for customer relationship management (CRM) software was valued at $40.2 billion.
  11. The market is expected to grow at a CAGR of 14.2% from 2021 to 2028.
  12. 81% of IT professionals believe that their IT department is understaffed.
  13. The top five IT project management tools in 2021 are Trello, Asana, Monday.com, Wrike, and Jira.
  14. Only 28% of IT professionals believe that their organization is very effective at change management.
  15. The global market size for IT asset management software is expected to reach $3.3 billion by 2027, growing at a CAGR of 8.6% from 2020 to 2027.
  16. IT operations analytics tools can reduce downtime by 70% and improve mean time to repair by 60%.
  17. The global market size for identity and access management solutions is expected to reach $24.12 billion by 2027.
  18. 44% of IT professionals believe that cybersecurity is their organization’s top priority.
  19. In 2021, the top five IT security certifications are CISSP, CISM, CCSP, CEH, and Security+.
  20. The global market size for enterprise mobility management solutions is expected to reach $5.6 billion by 2027, growing at a CAGR of 18.6% from 2020 to 2027.
  21. 88% of organizations have experienced a phishing attack in the past 12 months.
  22. The global market size for cloud orchestration solutions is expected to reach $17.5 billion by 2027, growing at a CAGR of 14.2% from 2020 to 2027.
  23. 83% of IT professionals believe that hybrid cloud is the ideal IT infrastructure model.
  24. The global market size for managed print services is expected to reach $49.7 billion by 2027.
  25. In 2021, the top five cloud service providers are AWS, Microsoft Azure, Google Cloud Platform, IBM Cloud, and Alibaba Cloud.
  26. 64% of IT professionals believe that AI will have a significant impact on their organization’s operations in the next five years.
  27. The global market size for application performance management solutions is expected to reach $8.9 billion by 2027, growing at a CAGR of 14.4% from 2020 to 2027.
  28. 56% of IT professionals believe that their organization is not fully utilizing the data they collect.
  29. The global market size for IT service management software is expected to reach $14.7 billion by 2027, growing at a CAGR of 10.7% from 2020 to 2027.
  30. In 2021, the top five IT automation tools are Puppet, Ansible, Chef, SaltStack, and Jenkins.
  31. The global market size for IT operations management solutions is expected to reach $14.1 billion by 2027, growing at a CAGR of 10.7% from 2020 to 2027.
  32. 75% of IT professionals believe that automation can improve the accuracy of their organization’s IT operations.
  33. The global market size for network automation solutions is expected to reach $25.5 billion by 2027, growing at a CAGR of 26.5% from 2020 to 2027.
  34. In 2021, the top five IT performance management tools are SolarWinds, Dynatrace, AppDynamics, New Relic, and Datadog.

IT Management Trends and Challenges

  1. 85% of enterprise decision-makers say they have a time frame of two years to make significant inroads into digital transformation, or they will fall behind their competitors. (Source: Forbes)
  2. 53% of enterprise companies say that the lack of IT staff with the right skills is the biggest obstacle to achieving their IT objectives. (Source: TechRepublic)
  3. The global IT spending is expected to reach $4.2 trillion in 2021, representing a 6.2% increase over 2020. (Source: Gartner)
  4. The global IT outsourcing market was valued at $92.5 billion in 2019 and is expected to grow at a CAGR of 4.7% from 2020 to 2027. (Source: Grand View Research)
  5. The average cost of a data breach in 2020 was $3.86 million. (Source: IBM)
  6. 95% of organizations have a cloud strategy, with 85% adopting a multi-cloud approach. (Source: Flexera)
  7. By 2025, the global edge computing market is expected to reach $43.4 billion, growing at a CAGR of 37.4% from 2020 to 2025. (Source: MarketsandMarkets)
  8. 44% of organizations say they are currently using AI, with an additional 22% planning to adopt AI in the next 12 months. (Source: PwC)
  9. The global blockchain market size is expected to reach $72 billion by 2026, growing at a CAGR of 56.1% from 2021 to 2026. (Source: MarketsandMarkets)
  10. 60% of organizations have implemented a digital transformation strategy, with 73% saying that improving the customer experience is their top priority. (Source: IDG)

IT Management Best Practices

  1. 66% of IT leaders say that the use of automation is essential for IT to keep up with the pace of business. (Source: ManageEngine)
  2. 70% of IT leaders say that the use of machine learning and AI will be critical to managing the complexity of IT operations. (Source: ServiceNow)
  3. 78% of organizations say that DevOps is either important or very important to their digital transformation efforts. (Source: Digital.ai)
  4. 69% of organizations say that their DevOps initiatives have improved application quality, with 50% seeing an increase in customer satisfaction. (Source: GitLab)
  5. 83% of organizations say that the use of containers has improved their ability to deliver software faster. (Source: Portworx)
  6. 77% of IT leaders say that IT service management (ITSM) is critical to the success of their digital transformation initiatives. (Source: BMC)
  7. 74% of IT leaders say that ITSM helps them to deliver services faster, with 66% saying that it improves customer satisfaction. (Source: BMC)
  8. 84% of IT leaders say that data governance is important or very important to their organization’s digital transformation efforts. (Source: IDG)

IT Management Facts:

  1. 69% of organizations have experienced a cybersecurity breach in the past year.
  2. The average cost of a data breach in 2020 was $3.86 million.
  3. In 2020, 83% of organizations reported a shortage of cybersecurity skills.
  4. In 2020, 71% of enterprises reported that their IT infrastructure was not ready to support remote work.
  5. The average cost of downtime for an enterprise is $5,600 per minute.
  6. In 2020, 83% of organizations used artificial intelligence (AI) and machine learning (ML) to detect and respond to cyber threats.
  7. The global managed services market was valued at $223 billion in 2020.
  8. The market is expected to grow at a CAGR of 9.3% from 2021 to 2028.
  9. In 2020, 74% of organizations said that they were moving some of their applications to the cloud.
  10. In 2020, 41% of organizations had at least one instance of shadow IT.

IT Management Benefits:

  1. Enterprise IT management software can help reduce IT costs by up to 25%.
  2. Cloud-based enterprise IT management software can reduce hardware costs by up to 40%.
  3. The use of AI and ML in enterprise IT management can reduce the time to detect and respond to cyber threats by up to 90%.
  4. The use of ERP software can increase productivity by up to 20%.
  5. The use of CRM software can increase revenue by up to 41%.
  6. The use of managed services can reduce IT downtime by up to 50%.
  7. The use of cloud-based enterprise IT management software can reduce the time to provision new resources by up to 70%.
  8. The use of AI and ML in enterprise IT management can reduce false positive rates by up to 90%.
  9. The use of managed services can free up IT staff to work on strategic initiatives.
  10. The use of ERP software can help improve supply chain management and reduce inventory costs.

Hi, I'm Abdalslam, a seasoned digital marketing and software engineering professional. I review software to find the best tools that can help your online business thrive. I share my insights and experiences on my website, where 15,000 monthly readers join me. Before blogging, I managed digital marketing teams for SaaS startups, and my work has been recognized by major publications like RedHat, Oberlo, and Hostpapa. Join me to scale your startup influence.

Leave a Reply

Your email address will not be published. Required fields are marked *