Telemedicine Statistics, Trends And Facts 2023

Telemedicine has become an increasingly important aspect of healthcare in recent years. With the rise of technology, patients now have access to a wider range of healthcare services from the comfort of their own homes.

In this blog post, we will be taking a look at telemedicine statistics that highlight the impact of digital health on patient care.

Telemedicine Statistics

Table 1: National Healthcare Spending

Year	National Healthcare Spending Growth Rate
2027	5.5%

Table 2: Telemedicine Benefit Utilization

Study	Percentage of eligible employees using telemedicine benefit
Mercer	9%

Table 3: Millennial Demand for Telemedicine

Survey	Percentage of Millennials Saying Telemedicine is “Extremely or Very Important”
Millennials	40%

Table 4: Primary Care Physicians

Generation	Percentage with Primary Care Physician
Millennials	67%
Baby Boomers	85%

Table 5: Telemedicine Patient Satisfaction

Hospital	Percentage of Patients Saying Scheduling a Telemedicine Follow-up is More Convenient
Massachusetts General	79%

Table 6: Net Cost Savings of Telemedicine

Study	Net Cost Savings per Telemedicine Visit
The American Journal of Accountable Care	$19-$121

Table 7: Employer Premium Contributions

Year	Average Premium Contributions by Employers
2008	$10,008
2018	$15,159

Table 8: Fear of Visiting a Doctor’s Office Due to COVID

Survey	Percentage of Respondents Stating Fear of Visiting a Doctor’s Office Due to COVID
Survey	20%

Table 9: Resulting in Poorer Health

Survey	Percentage of Adults Saying Their or Their Family Member’s Condition Got Worse Due to Postponing or Skipping Medical Care Due to COVID
Poll	11%

Table 10: Driving Utilization of Telemedicine

Study	Increase in Telehealth Visits
U.S. Centers for Disease Control and Prevention	154%

Table 11: Telemedicine Waiting Room Time

Survey	Percentage of Respondents Saying Time Spent in Virtual Waiting Room is Shorter Than In-Person
Survey	61%

Table 12: Skipped Prescriptions

Survey	Percentage of Adults Reporting Not Taking Their Medicines as Prescribed Due to Cost
Survey	29%

Table 13: Resulting in Poorer Health from Skipped Prescriptions

Survey	Percentage of Adults Whose Condition Got Worse as a Result of Skipping Prescriptions Due to Cost
Survey	13%

Table 14: Wait Time for a New Patient Appointment

Study	Average Wait Time for a New Patient Appointment with a Family Medicine Doctor
Merritt Hawkins	24.2 days

Table 15: Access to Hospitals and Healthcare Providers

Location	Distance from Nearest Hospital
Rural Americans	17 minutes

Study	Percentage of Nonmetropolitan Counties Without a Psychiatrist
Survey	65%

Study	Percentage of Nonmetropolitan Counties Without a Psychologist
Survey	Nearly half

Table 16: Consideration and Use of Telemedicine during Early COVID-19 Spread

Study	Percentage of Patients Who Considered Telemedicine
Poll	71%

Telehealth Trends Before and After COVID-19

Period	Telehealth Visits	Remarks
Pre-COVID-19	43% of patients are unaware of telehealth services offered by healthcare providers.	Telehealth was mentioned as early as 1879, but not widely used.
During COVID-19	Telehealth visits increased 154% in the last week of March 2020 compared to the same period in 2019.	Stay-at-home orders and fear of contracting COVID-19 led to an increase in usage.
Post-COVID-19	Telehealth visits decreased after vaccine availability and lifting of regulations.	Telehealth has made an impression on patients and providers and is here to stay.

International Telehealth Usage Statistics

Country	Percentage of Medical Practices Offering Telehealth Services	Telehealth Visits Increase	Remarks
U.S.	50%	154% in the first quarter of 2020	The highest percentage of medical practices offering telehealth services in 2019.
Sweden	58%	N/A	The second highest percentage of medical practices offering telehealth services in 2019.
Asia-Pacific Region	56%	52% increase in telehealth access to primary physician/GP services.	Insurers reported the increase in telehealth usage.
Ontario, Canada	N/A	147 visits per 1,000 rural patients and 220 visits per 1,000 urban patients	Telemedicine visits increased significantly post-COVID-19.
Germany	N/A	57.4% of doctors, 63.8% of nurses, and 70.9% of other medical professionals reported high or very high impact of telehealth during COVID-19 crisis.	German study found majority of medical professionals reported high or very high impact of telehealth.
India	N/A	31% increase in the telemedicine market from 2020 to 2025.	India predicts significant increase in telemedicine market.
Indonesia	N/A	101% increase in telemedicine app users compared to 2019 averages.	Significant increase in telemedicine app users in Indonesia.

Telehealth Statistics by Health Service

Health Service	Percentage of Respondents Willing to Use Telehealth
Common Illnesses/Infections	69%
Follow-Up Visits	66%
Talk Therapy	49%
Management for Chronic Condition	44%
Specialist Visit	24%
Physical Therapy	18%

Telehealth Satisfaction Statistics

Group	Percentage of Respondents Satisfied	Remarks
Patients	42% extremely satisfied, 36% somewhat satisfied, 16% neutral	4% not satisfied, 2% extremely dissatisfied. Dissatisfied respondents reported concerns with the quality of care, technical issues, and visit not being with their own healthcare provider.
Physicians	Over 60% reported telehealth is easy to use within their practice, over 50% reported improved satisfaction with their work, 68% wanted to increase the use of telehealth.	Majority of physicians reported being satisfied with telehealth during the COVID-19 pandemic.

1. By 2026, the global telemedicine market is projected to reach $314.8 billion.
2. In 2020, the telemedicine market size was estimated at $45.1 billion.
3. In the United States, telemedicine usage increased by 45% in 2020, compared to 2019.
4. In 2020, the number of virtual consultations conducted worldwide was estimated at 903 million.
5. In 2020, remote patient monitoring (RPM) was the fastest-growing segment in the telemedicine market, growing at a CAGR of 26.1%.
6. In 2020, North America held the largest market share in the telemedicine industry, accounting for 38.6% of the global market.
7. In the United States, telemedicine is covered by 85% of commercial health insurance plans.
8. In 2020, the telepsychiatry market was estimated to be worth $1.4 billion.
9. In 2020, telecardiology was the second-fastest-growing segment in the telemedicine market, growing at a CAGR of 25.9%.
10. In 2020, Asia-Pacific was the second-largest market for telemedicine, accounting for 31.7% of the global market.

Table 1: Global Telemedicine Market Statistics

Year	Market Size (in billion USD)	Market Share (in%)
2020	45.1
2026	314.8

Table 2: Telemedicine Market Share by Region (2020)

Region	Market Share (in%)
North America	38.6
Asia-Pacific	31.7
Europe	20.3
Rest of the World	9.4

Telemedicine Facts

1. Telemedicine is defined as the use of telecommunication and information technologies to provide healthcare services remotely.
2. Telemedicine is a subset of digital health, which includes all healthcare services delivered through digital means.
3. Telemedicine was first used in the 1960s to connect rural communities with medical specialists in urban areas.
4. Telemedicine has been widely adopted during the COVID-19 pandemic to reduce the risk of infection and reduce the burden on healthcare systems.
5. Telemedicine services include teleconsultation, telemonitoring, telerehabilitation, and telecare.
6. Telemedicine can be delivered through various technologies, including video conferencing, remote monitoring devices, and mobile apps.
7. Telemedicine offers several benefits to patients, including increased access to healthcare services, improved health outcomes, and reduced healthcare costs.
8. Telemedicine also offers benefits to healthcare providers, including increased efficiency, improved patient satisfaction, and reduced costs.

Table 1: Telehealth Usage by U.S. Broadband Households

Month	Percentage of Households Using Telehealth	Percentage of Households Using Telehealth as Only Option
April	64%	34%

Table 2: Patient Satisfaction with Telehealth

Category	Percentage of Patients
Same as in-person visit	82%
Easy to get care needed	91%
Interface is easy to use	93%

Table 3: Telehealth Awareness

Category	Percentage of Respondents
Don’t know if offered by provider	43%

Table 4: Telehealth Trends in Various Countries

Country	Percentage Increase in Telehealth Visits
U.S.	154% (last week of March 2020 vs same period in 2019)
Sweden	58% (2019)
Asia Pacific (for primary physician/GP services)	56% (52% increase from 4%)

Table 5: Impact of Telehealth on Medical Professionals

Profession	Percentage Describing Impact as High/Very High
Doctors	57.4%
Nurses	63.8%
Other Medical Professionals	70.9%

Table 6: Telehealth Usage in Indonesia

Month	Percentage Increase in Telemedicine App Users
March 2020	101% compared to 2019 averages

Table 7: Types of Services Patients are Willing to Use Telehealth For

Service	Percentage of Respondents
Common illnesses/infections	69%
Follow up visits	66%
Talk therapy	49%
Management of chronic condition	44%
Specialist visit	24%

Table 8: Patient Satisfaction with Telehealth

Category	Percentage of Respondents
Satisfied	96%
Neutral	16%
Not Satisfied	4%
Extremely Dissatisfied	2%

Table 9: Physician Perception of Telehealth

Category	Percentage of Physicians
Easy to use	60%
Improved satisfaction with work	50%
Want to increase use in practice	68%

Table 10: Telehealth Malpractice Claims

Category	Percentage of Claims
Misdiagnosis of cancer	25%
Misdiagnosis of stroke	20%
Misdiagnosis of infection	20%

Table 11: Patient Perception of Telehealth

Category	Percentage of Patients
Use to manage prescriptions	93%
Help with appointments, prescriptions, and regimen	91%

Table 12: Telehealth and Hospital Mortality

Category	Percentage
Hospital mortality before telehealth	13.8%
Hospital mortality after telehealth	11.8%

Telemedicine Latest Stats

#1: The global telemedicine market is expected to reach $130.5 billion by 2025.

#2: In 2020, the global telemedicine market was valued at $44.5 billion.

#3: The telemedicine market is expected to grow at a CAGR of 18.4% from 2021 to 2028.

#4: In 2020, North America accounted for the largest share of the telemedicine market.

#5: The telemedicine market in Asia-Pacific is expected to grow at the fastest rate during the forecast period.

#6: The telemedicine market is segmented into hardware, software, and services.

#7: In 2020, the hardware segment accounted for the largest share of the telemedicine market.

#8: The software segment is expected to grow at the fastest rate during the forecast period.

#9: The telemedicine services market is segmented into remote patient monitoring, store-and-forward, and real-time services.

#10: In 2020, the remote patient monitoring segment accounted for the largest share of the telemedicine services market.

#11: The use of telemedicine has increased significantly since the COVID-19 pandemic began.

#12: In 2020, the number of telemedicine visits increased by more than 500% compared to 2019.

#13: More than 70% of healthcare providers now offer telemedicine services.

#14: Nearly 60% of patients have used telemedicine services during the COVID-19 pandemic.

#15: The use of telemedicine has increased among all age groups, but the highest growth has been among patients aged 55 and older.

#16: Telemedicine has been shown to improve patient outcomes, including increased satisfaction and reduced hospital readmissions.

#17: The use of telemedicine has also been shown to reduce healthcare costs.

#18: Telemedicine can improve access to care for patients in rural and underserved areas.

#19: Patients who use telemedicine services are more likely to adhere to their treatment plans.

#20: Telemedicine can also improve access to specialists for patients who would otherwise have difficulty traveling to see them.

#21: More than 80% of patients prefer telemedicine services over traditional in-person visits.

#22: The use of telemedicine is expected to continue to grow in the coming years.

#23: The telemedicine market is expected to reach $250 billion by 2026.

#24: The telemedicine market in the United States is expected to reach $73.7 billion by 2024.

#25: The use of telemedicine is expected to increase as more patients become familiar with digital health technologies.

#26: The telemedicine market in Europe is expected to reach $27.7 billion by 2025.

#27: The telemedicine market in Asia-Pacific is expected to reach $24.3 billion by 2026

Table 1: Telehealth Adoption among Respondents

Data Point	Percentage
Respondents who would consider using telehealth if they felt they had COVID	73%
Patients who are willing to use virtual care	66%
Patients who have tried virtual care	8%
Patients who prefer telehealth visits to in-person doctor exams	74%
Patients who are willing to accept telemedicine as a sufficient form of medical care	89%
Patients who are satisfied with their medical care received through telemedicine	85%
Patients who regard virtual healthcare visits as just as effective as in-office visits	62.6%
Clinicians who believe telehealth is an “acceptable” method of patient care	93%
Clinicians who believe telehealth is a “very effective” method of patient care	60%
Clinicians who report telemedicine as a satisfactory method of follow-up care	89%
Virtual healthcare visits resulting in the need for an in-person visit	5%

Table 2: Telehealth Impact on Healthcare

Data Point	Percentage
Reduction in hospitalizations due to telehealth	49.5%
Reduction in 30-day readmissions due to telehealth	75%
Reduction in days spent in inpatient care for veterans due to telehealth	25%
Reduction in hospital admissions for veterans due to telehealth	19%
Reduction in overall costs due to telehealth	34.5%
Telepsychiatry patients who feel they can present the same information over the phone	93%
Telepsychiatry patients who are satisfied with virtual mental healthcare	96%
Telepsychiatry patients who are comfortable with their ability to share in a virtual environment	85%
Increase in patient recruitment and retention due to telehealth	81.5%
Consumers who view digital options as the best way to monitor health	82%
Reduction in doctor visit costs due to telehealth	10%
Reduction in patient care costs at Frederick Memorial Hospital due to telehealth	50%
Cost savings per patient per year due to remote health monitoring	$3,855
Telehealth encounters with technical challenges	40%
Poor audio causing technical challenges in telehealth	19%
Poor video causing technical challenges in telehealth	13%
Audio interruption causing technical challenges in telehealth	9%
Telemedicine practitioners with in-house security officers	20%
Technical barriers to telehealth (lack of bandwidth)	19%
Technical barriers to telehealth (cybersecurity)	15%
Increase in the use of telehealth from 14% to 28% from 2016 to 2019	14% to 28%
Growth in telemedicine from 2014 to 2019	44%
Consumers willing to try virtual health exams in 2019	66%
Practitioners using telemedicine to examine patients in 2019	22%
Increase in telehealth services to veterans reported by the US Department of Veteran’s Affairs in 2019	17%
Decrease in overall patient volume following implementation of telemedicine in 2020	41%
Potential US healthcare spend that could be shifted to virtual or virtually enabled care	up to $250 billion