Telemedicine has become an increasingly important aspect of healthcare in recent years. With the rise of technology, patients now have access to a wider range of healthcare services from the comfort of their own homes.
In this blog post, we will be taking a look at telemedicine statistics that highlight the impact of digital health on patient care.
Key Telemedicine Statistics 2023 – MY Choice
- The global telemedicine market is projected to reach $131.2 billion by 2026.
- In 2019, 33% of US patients have used telemedicine services.
- The telemedicine industry is expected to grow at a CAGR of 19.9% between 2020-2025.
- The majority of telemedicine users are between the ages of 25-44.
- The most common telemedicine services are virtual doctor consultations, remote monitoring, and online prescription refills.
- In 2020, telemedicine usage increased by 70-80% due to the COVID-19 pandemic.
- In 2018, 68% of healthcare providers reported using telemedicine to improve patient access to care.
- The telemedicine industry is expected to create over 2.7 million jobs by 2023.
- The average cost of a telemedicine visit is $79, compared to $146 for an in-person visit.
- The use of telemedicine for mental health services has increased by 50% since 2018.
Table 1: National Healthcare Spending
|Year||National Healthcare Spending Growth Rate|
Table 2: Telemedicine Benefit Utilization
|Study||Percentage of eligible employees using telemedicine benefit|
Table 3: Millennial Demand for Telemedicine
|Survey||Percentage of Millennials Saying Telemedicine is “Extremely or Very Important”|
Table 4: Primary Care Physicians
|Generation||Percentage with Primary Care Physician|
Table 5: Telemedicine Patient Satisfaction
|Hospital||Percentage of Patients Saying Scheduling a Telemedicine Follow-up is More Convenient|
Table 6: Net Cost Savings of Telemedicine
|Study||Net Cost Savings per Telemedicine Visit|
|The American Journal of Accountable Care||$19-$121|
Table 7: Employer Premium Contributions
|Year||Average Premium Contributions by Employers|
Table 8: Fear of Visiting a Doctor’s Office Due to COVID
|Survey||Percentage of Respondents Stating Fear of Visiting a Doctor’s Office Due to COVID|
Table 9: Resulting in Poorer Health
|Survey||Percentage of Adults Saying Their or Their Family Member’s Condition Got Worse Due to Postponing or Skipping Medical Care Due to COVID|
Table 10: Driving Utilization of Telemedicine
|Study||Increase in Telehealth Visits|
|U.S. Centers for Disease Control and Prevention||154%|
Table 11: Telemedicine Waiting Room Time
|Survey||Percentage of Respondents Saying Time Spent in Virtual Waiting Room is Shorter Than In-Person|
Table 12: Skipped Prescriptions
|Survey||Percentage of Adults Reporting Not Taking Their Medicines as Prescribed Due to Cost|
Table 13: Resulting in Poorer Health from Skipped Prescriptions
|Survey||Percentage of Adults Whose Condition Got Worse as a Result of Skipping Prescriptions Due to Cost|
Table 14: Wait Time for a New Patient Appointment
|Study||Average Wait Time for a New Patient Appointment with a Family Medicine Doctor|
|Merritt Hawkins||24.2 days|
Table 15: Access to Hospitals and Healthcare Providers
|Location||Distance from Nearest Hospital|
|Rural Americans||17 minutes|
|Study||Percentage of Nonmetropolitan Counties Without a Psychiatrist|
|Study||Percentage of Nonmetropolitan Counties Without a Psychologist|
Table 16: Consideration and Use of Telemedicine during Early COVID-19 Spread
|Study||Percentage of Patients Who Considered Telemedicine|
Telehealth Trends Before and After COVID-19
|Pre-COVID-19||43% of patients are unaware of telehealth services offered by healthcare providers.||Telehealth was mentioned as early as 1879, but not widely used.|
|During COVID-19||Telehealth visits increased 154% in the last week of March 2020 compared to the same period in 2019.||Stay-at-home orders and fear of contracting COVID-19 led to an increase in usage.|
|Post-COVID-19||Telehealth visits decreased after vaccine availability and lifting of regulations.||Telehealth has made an impression on patients and providers and is here to stay.|
International Telehealth Usage Statistics
|Country||Percentage of Medical Practices Offering Telehealth Services||Telehealth Visits Increase||Remarks|
|U.S.||50%||154% in the first quarter of 2020||The highest percentage of medical practices offering telehealth services in 2019.|
|Sweden||58%||N/A||The second highest percentage of medical practices offering telehealth services in 2019.|
|Asia-Pacific Region||56%||52% increase in telehealth access to primary physician/GP services.||Insurers reported the increase in telehealth usage.|
|Ontario, Canada||N/A||147 visits per 1,000 rural patients and 220 visits per 1,000 urban patients||Telemedicine visits increased significantly post-COVID-19.|
|Germany||N/A||57.4% of doctors, 63.8% of nurses, and 70.9% of other medical professionals reported high or very high impact of telehealth during COVID-19 crisis.||German study found majority of medical professionals reported high or very high impact of telehealth.|
|India||N/A||31% increase in the telemedicine market from 2020 to 2025.||India predicts significant increase in telemedicine market.|
|Indonesia||N/A||101% increase in telemedicine app users compared to 2019 averages.||Significant increase in telemedicine app users in Indonesia.|
Telehealth Statistics by Health Service
|Health Service||Percentage of Respondents Willing to Use Telehealth|
|Management for Chronic Condition||44%|
Telehealth Satisfaction Statistics
|Group||Percentage of Respondents Satisfied||Remarks|
|Patients||42% extremely satisfied, 36% somewhat satisfied, 16% neutral||4% not satisfied, 2% extremely dissatisfied. Dissatisfied respondents reported concerns with the quality of care, technical issues, and visit not being with their own healthcare provider.|
|Physicians||Over 60% reported telehealth is easy to use within their practice, over 50% reported improved satisfaction with their work, 68% wanted to increase the use of telehealth.||Majority of physicians reported being satisfied with telehealth during the COVID-19 pandemic.|
- By 2026, the global telemedicine market is projected to reach $314.8 billion.
- In 2020, the telemedicine market size was estimated at $45.1 billion.
- In the United States, telemedicine usage increased by 45% in 2020, compared to 2019.
- In 2020, the number of virtual consultations conducted worldwide was estimated at 903 million.
- In 2020, remote patient monitoring (RPM) was the fastest-growing segment in the telemedicine market, growing at a CAGR of 26.1%.
- In 2020, North America held the largest market share in the telemedicine industry, accounting for 38.6% of the global market.
- In the United States, telemedicine is covered by 85% of commercial health insurance plans.
- In 2020, the telepsychiatry market was estimated to be worth $1.4 billion.
- In 2020, telecardiology was the second-fastest-growing segment in the telemedicine market, growing at a CAGR of 25.9%.
- In 2020, Asia-Pacific was the second-largest market for telemedicine, accounting for 31.7% of the global market.
Table 1: Global Telemedicine Market Statistics
|Year||Market Size (in billion USD)||Market Share (in%)|
Table 2: Telemedicine Market Share by Region (2020)
|Region||Market Share (in%)|
|Rest of the World||9.4|
- Telemedicine is defined as the use of telecommunication and information technologies to provide healthcare services remotely.
- Telemedicine is a subset of digital health, which includes all healthcare services delivered through digital means.
- Telemedicine was first used in the 1960s to connect rural communities with medical specialists in urban areas.
- Telemedicine has been widely adopted during the COVID-19 pandemic to reduce the risk of infection and reduce the burden on healthcare systems.
- Telemedicine services include teleconsultation, telemonitoring, telerehabilitation, and telecare.
- Telemedicine can be delivered through various technologies, including video conferencing, remote monitoring devices, and mobile apps.
- Telemedicine offers several benefits to patients, including increased access to healthcare services, improved health outcomes, and reduced healthcare costs.
- Telemedicine also offers benefits to healthcare providers, including increased efficiency, improved patient satisfaction, and reduced costs.
Table 1: Telehealth Usage by U.S. Broadband Households
|Month||Percentage of Households Using Telehealth||Percentage of Households Using Telehealth as Only Option|
Table 2: Patient Satisfaction with Telehealth
|Category||Percentage of Patients|
|Same as in-person visit||82%|
|Easy to get care needed||91%|
|Interface is easy to use||93%|
Table 3: Telehealth Awareness
|Category||Percentage of Respondents|
|Don’t know if offered by provider||43%|
Table 4: Telehealth Trends in Various Countries
|Country||Percentage Increase in Telehealth Visits|
|U.S.||154% (last week of March 2020 vs same period in 2019)|
|Asia Pacific (for primary physician/GP services)||56% (52% increase from 4%)|
Table 5: Impact of Telehealth on Medical Professionals
|Profession||Percentage Describing Impact as High/Very High|
|Other Medical Professionals||70.9%|
Table 6: Telehealth Usage in Indonesia
|Month||Percentage Increase in Telemedicine App Users|
|March 2020||101% compared to 2019 averages|
Table 7: Types of Services Patients are Willing to Use Telehealth For
|Service||Percentage of Respondents|
|Follow up visits||66%|
|Management of chronic condition||44%|
Table 8: Patient Satisfaction with Telehealth
|Category||Percentage of Respondents|
Table 9: Physician Perception of Telehealth
|Category||Percentage of Physicians|
|Easy to use||60%|
|Improved satisfaction with work||50%|
|Want to increase use in practice||68%|
Table 10: Telehealth Malpractice Claims
|Category||Percentage of Claims|
|Misdiagnosis of cancer||25%|
|Misdiagnosis of stroke||20%|
|Misdiagnosis of infection||20%|
Table 11: Patient Perception of Telehealth
|Category||Percentage of Patients|
|Use to manage prescriptions||93%|
|Help with appointments, prescriptions, and regimen||91%|
Table 12: Telehealth and Hospital Mortality
|Hospital mortality before telehealth||13.8%|
|Hospital mortality after telehealth||11.8%|
Telemedicine Latest Stats
#1: The global telemedicine market is expected to reach $130.5 billion by 2025.
#2: In 2020, the global telemedicine market was valued at $44.5 billion.
#3: The telemedicine market is expected to grow at a CAGR of 18.4% from 2021 to 2028.
#4: In 2020, North America accounted for the largest share of the telemedicine market.
#5: The telemedicine market in Asia-Pacific is expected to grow at the fastest rate during the forecast period.
#6: The telemedicine market is segmented into hardware, software, and services.
#7: In 2020, the hardware segment accounted for the largest share of the telemedicine market.
#8: The software segment is expected to grow at the fastest rate during the forecast period.
#9: The telemedicine services market is segmented into remote patient monitoring, store-and-forward, and real-time services.
#10: In 2020, the remote patient monitoring segment accounted for the largest share of the telemedicine services market.
#11: The use of telemedicine has increased significantly since the COVID-19 pandemic began.
#12: In 2020, the number of telemedicine visits increased by more than 500% compared to 2019.
#13: More than 70% of healthcare providers now offer telemedicine services.
#14: Nearly 60% of patients have used telemedicine services during the COVID-19 pandemic.
#15: The use of telemedicine has increased among all age groups, but the highest growth has been among patients aged 55 and older.
#16: Telemedicine has been shown to improve patient outcomes, including increased satisfaction and reduced hospital readmissions.
#17: The use of telemedicine has also been shown to reduce healthcare costs.
#18: Telemedicine can improve access to care for patients in rural and underserved areas.
#19: Patients who use telemedicine services are more likely to adhere to their treatment plans.
#20: Telemedicine can also improve access to specialists for patients who would otherwise have difficulty traveling to see them.
#21: More than 80% of patients prefer telemedicine services over traditional in-person visits.
#22: The use of telemedicine is expected to continue to grow in the coming years.
#23: The telemedicine market is expected to reach $250 billion by 2026.
#24: The telemedicine market in the United States is expected to reach $73.7 billion by 2024.
#25: The use of telemedicine is expected to increase as more patients become familiar with digital health technologies.
#26: The telemedicine market in Europe is expected to reach $27.7 billion by 2025.
#27: The telemedicine market in Asia-Pacific is expected to reach $24.3 billion by 2026
Table 1: Telehealth Adoption among Respondents
|Respondents who would consider using telehealth if they felt they had COVID||73%|
|Patients who are willing to use virtual care||66%|
|Patients who have tried virtual care||8%|
|Patients who prefer telehealth visits to in-person doctor exams||74%|
|Patients who are willing to accept telemedicine as a sufficient form of medical care||89%|
|Patients who are satisfied with their medical care received through telemedicine||85%|
|Patients who regard virtual healthcare visits as just as effective as in-office visits||62.6%|
|Clinicians who believe telehealth is an “acceptable” method of patient care||93%|
|Clinicians who believe telehealth is a “very effective” method of patient care||60%|
|Clinicians who report telemedicine as a satisfactory method of follow-up care||89%|
|Virtual healthcare visits resulting in the need for an in-person visit||5%|
Table 2: Telehealth Impact on Healthcare
|Reduction in hospitalizations due to telehealth||49.5%|
|Reduction in 30-day readmissions due to telehealth||75%|
|Reduction in days spent in inpatient care for veterans due to telehealth||25%|
|Reduction in hospital admissions for veterans due to telehealth||19%|
|Reduction in overall costs due to telehealth||34.5%|
|Telepsychiatry patients who feel they can present the same information over the phone||93%|
|Telepsychiatry patients who are satisfied with virtual mental healthcare||96%|
|Telepsychiatry patients who are comfortable with their ability to share in a virtual environment||85%|
|Increase in patient recruitment and retention due to telehealth||81.5%|
|Consumers who view digital options as the best way to monitor health||82%|
|Reduction in doctor visit costs due to telehealth||10%|
|Reduction in patient care costs at Frederick Memorial Hospital due to telehealth||50%|
|Cost savings per patient per year due to remote health monitoring||$3,855|
|Telehealth encounters with technical challenges||40%|
|Poor audio causing technical challenges in telehealth||19%|
|Poor video causing technical challenges in telehealth||13%|
|Audio interruption causing technical challenges in telehealth||9%|
|Telemedicine practitioners with in-house security officers||20%|
|Technical barriers to telehealth (lack of bandwidth)||19%|
|Technical barriers to telehealth (cybersecurity)||15%|
|Increase in the use of telehealth from 14% to 28% from 2016 to 2019||14% to 28%|
|Growth in telemedicine from 2014 to 2019||44%|
|Consumers willing to try virtual health exams in 2019||66%|
|Practitioners using telemedicine to examine patients in 2019||22%|
|Increase in telehealth services to veterans reported by the US Department of Veteran’s Affairs in 2019||17%|
|Decrease in overall patient volume following implementation of telemedicine in 2020||41%|
|Potential US healthcare spend that could be shifted to virtual or virtually enabled care||up to $250 billion|