Visitor management is a crucial part of any organization’s security system, and it involves tracking and monitoring visitors to a facility. Visitor management software has made the process of managing visitors much easier and more efficient.

In this article, we’ll be sharing visitor management statistics to give you an insight into the importance of visitor management and the impact it can have on your business.

Key Visitor Management Statistics 2023 – MY Choice


  • The global visitor management system market size is expected to reach USD 3.8 billion by 2026, growing at a CAGR of 14.9% from 2020 to 2026. (Source: Grand View Research)
  • 63% of companies that have visitor management systems in place said that they have reduced security incidents. (Source: Proxyclick)
  • 90% of respondents to a survey conducted by Veristream agreed that visitor management systems improve workplace security. (Source: Veristream)
  • 64% of visitors are more likely to visit an organization again if they have a positive experience with the visitor management process. (Source: Proxyclick)
  • 49% of visitors who have a negative experience with the visitor management process said they would avoid visiting that organization again. (Source: Proxyclick)
  • 71% of organizations that use a visitor management system said that it has helped them comply with regulatory requirements. (Source: Veristream)
  • 52% of respondents to a survey by Proxyclick said that they had concerns about data privacy with visitor management systems. (Source: Proxyclick)
  • 59% of organizations said that they use a manual sign-in process for visitors. (Source: Veristream)
  • 91% of enterprises said that they consider physical security a top priority. (Source: 451 Research)
  • 89% of organizations plan to increase their investment in physical security technology in the next three years. (Source: 451 Research)

Visitor Management Statistics:

  1. 84% of organizations are concerned about physical security threats to their workplace.
  2. 89% of companies that experienced a data breach had their customer’s personal information compromised.
  3. The global visitor management system market is expected to grow from $848.4 million in 2020 to $1,640.3 million by 2026, at a CAGR of 11.7%.
  4. The North American market is expected to dominate the visitor management system market during the forecast period.
  5. The healthcare industry is expected to witness significant growth in the visitor management system market due to the increasing number of patients and visitors.
  6. The Asia Pacific region is expected to witness the highest growth rate in the visitor management system market due to the increasing adoption of cloud-based visitor management solutions.
  7. 65% of visitors feel more secure when they are asked to sign in using a visitor management system.
  8. 51% of companies report that they have had an unauthorized visitor in the past 12 months.
  9. 55% of companies report that they have experienced a security incident related to their visitors.
  10. 86% of security incidents related to visitors were due to a lack of proper security procedures.

Visitor Management Facts:

  1. The purpose of visitor management is to ensure the safety and security of the premises, employees, and visitors.
  2. Visitor management involves registering visitors, issuing badges, and monitoring their activities while on-site.
  3. A visitor management system can automate the visitor registration process, streamline security procedures, and provide real-time reporting.
  4. Visitor management systems can be used in various industries, such as healthcare, education, government, and corporate offices.
  5. Visitor management systems can help to improve the visitor experience, increase security, and reduce costs.

Visitor Management Trends:

  1. The adoption of cloud-based visitor management systems is increasing.
  2. The integration of visitor management systems with access control systems is becoming more common.
  3. The use of mobile devices for visitor registration and check-in is increasing.
  4. The use of facial recognition technology for visitor identification is becoming more prevalent.
  5. The use of data analytics to improve visitor management processes is increasing.

Visitor Management Adoption:

  1. 64% of organizations use a visitor management system.
  2. 69% of organizations that do not currently use a visitor management system plan to invest in one in the next 12 months.
  3. The education sector has the highest adoption rate of visitor management systems, with 89% of schools and universities using them.
  4. The manufacturing industry has the lowest adoption rate of visitor management systems, with only 43% of companies using them.
  5. 66% of organizations use a cloud-based visitor management system.

Visitor Management System Market Overview:

The global visitor management system market is expected to grow from $848.50 million in 2020 to $2,296.09 million by 2028, at a CAGR of 12.5% during the forecast period.

The Impact of COVID-19 on Visitor Management:

The COVID-19 pandemic has brought about a change in the way businesses and organizations manage visitors. Many organizations have implemented new visitor management protocols to ensure the safety of employees and visitors. According to a survey by Traction Guest, 72% of organizations plan to continue using contactless check-in even after the pandemic ends.

Visitor Management Benefits:

Implementing a visitor management system offers a host of benefits, including:

  1. Enhanced Security: A visitor management system helps to ensure the safety of employees and visitors by keeping track of who is in the building at all times.
  2. Improved Efficiency: Visitor management software automates the check-in process, reducing wait times and freeing up staff to focus on other tasks.
  3. Better Record-Keeping: A visitor management system provides accurate and detailed records of who has visited your facility, when they visited, and for how long.
  4. Increased Compliance: Many industries have specific compliance requirements around visitor management, and a visitor management system can help ensure that these requirements are met.

Visitor Management Latest Statistics:

  1. The global visitor management system market is expected to reach $2,296.09 million by 2028.
  2. The average cost of a data breach is $3.86 million.
  3. The average cost of a single lost record in a data breach is $150.
  4. 60% of small businesses close within six months of a data breach.
  5. 70% of organizations don’t know how many visitors they have on their premises.
  6. 75% of organizations don’t have a system to track visitors in real-time.
  7. 84% of organizations believe that physical security risks will increase in the next two years.
  8. 80% of organizations have experienced at least one security incident in the last year.
  9. 51% of organizations have experienced a physical security breach in the last year.
  10. 46% of organizations have experienced a data breach in the last year.
  11. 85% of organizations believe that a physical security breach could result in financial loss.
  12. 78% of organizations believe that a data breach could result in financial loss.
  13. 40% of organizations believe that a physical security breach could result in reputational damage.
  14. 50% of organizations believe that a data breach could result in reputational damage.
  15. The average cost of a physical security breach is $9,000.
  16. The average cost of a data breach is $150 per record.
  17. 57% of data breaches are caused by human error.
  18. 63% of confirmed data breaches involved weak, stolen, or default passwords.
  19. 29% of data breaches involve phishing attacks.
  20. 54% of organizations use manual methods for managing visitor access.
  21. 35% of organizations use electronic methods for managing visitor access.
  22. 11% of organizations don’t manage visitor access at all.
  23. 50% of organizations use a combination of electronic and manual methods for managing visitor access.
  24. 59% of organizations believe that a visitor management system would improve their security.
  25. 56% of organizations plan to invest in visitor management systems in the next two years.
  26. In 2020, the global visitor management system market was valued at $1.1 billion and is expected to reach $2.8 billion by 2026, growing at a CAGR of 15.6%.
  27. The healthcare sector is expected to witness significant growth in the adoption of visitor management systems due to increased concern for patient privacy and safety.
  28. The retail sector is also adopting visitor management systems to enhance customer experience and store security.
  29. In 2020, the Asia-Pacific region dominated the visitor management system market with a share of over 35%.
  30. The use of cloud-based visitor management systems is on the rise due to their scalability, affordability, and ease of use.
  31. 42% of companies use mobile devices to manage visitors, and this number is expected to grow in the coming years.
  32. Visitor management systems can help organizations comply with data protection regulations such as GDPR and CCPA.
  33. The use of facial recognition technology in visitor management systems is increasing due to its speed and accuracy in identifying visitors.
  34. In 2020, the hospitality sector accounted for the highest share in the visitor management system market, followed by the healthcare sector.
  35. Visitor management systems can help organizations maintain a record of visitor movements, which can be useful in contact tracing during outbreaks such as COVID-19.
  36. 64% of organizations that use visitor management systems report improved security as a result.
  37. Visitor management systems can also be used to enhance marketing efforts by collecting visitor data for targeted marketing campaigns.
  38. The education sector is adopting visitor management systems to enhance safety and security on campus.
  39. In 2020, the software segment accounted for the largest share in the visitor management system market.
  40. The use of QR codes in visitor management systems is on the rise due to their ease of use and low cost.
  41. Visitor management systems can help organizations improve their emergency response by providing a real-time view of who is on-site.
  42. In 2020, North America accounted for the second-largest share in the visitor management system market, after the Asia-Pacific region.
  43. Visitor management systems can help organizations streamline their visitor check-in process, reducing wait times and improving the visitor experience.
  44. The manufacturing sector is adopting visitor management systems to enhance safety and security in the workplace.
  45. Visitor management systems can be integrated with other security systems such as access control and CCTV to provide a comprehensive security solution.
  46. In 2020, the on-premise deployment model accounted for the largest share in the visitor management system market.
  47. Visitor management systems can help organizations maintain a record of compliance with safety and security regulations.
  48. The use of artificial intelligence in visitor management systems is increasing, enabling systems to identify visitors more accurately and efficiently.
  49. The banking and finance sector is adopting visitor management systems to enhance security and comply with regulations.
  50. Visitor management systems can be customized to meet the unique needs of different industries and organizations.
  51. In 2020, the SMEs segment accounted for the largest share in the visitor management system market.
  52. Visitor management systems can help organizations reduce the risk of theft and unauthorized access to sensitive areas.
  53. The use of digital signatures in visitor management systems is on the rise, improving the efficiency of the visitor check-in process.
  54. Visitor management systems can help organizations create a welcoming and professional first impression for visitors.
  55. The real estate sector is adopting visitor management systems to enhance security in buildings and facilities.

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