Are you tired of the same old restaurant recommendations and reviews? Yelp, the popular review platform, has just introduced a series of exciting updates that will take your user experience to a whole new level. With AI-powered search and the ability to add short-form videos to your reviews, Yelp is making the review process more interactive, visual, and fun.
Yelp adds AI-powered search and Short-form videos
Yelp has announced new updates, including an AI-powered search experience and the ability to add short-form videos to reviews.
The AI-powered search improves the review process by allowing users to add videos to their reviews, and provides more relevant and accurate information from reviews in the new snippets under each business listing in search results.
Yelp has also introduced “Surprise Me”, a feature that generates highly-rated recommendations for users that are near them, and a new reactions button for feedback.
Additionally, Yelp has launched a “Yelp Guarantee” program for eligible home services through the “Request a Quote” service, and is expanding review topics to include categories like beauty, services, health, and shopping.
Key Points:
- Yelp announced new updates including AI-powered search and the ability to add videos to reviews.
- Visual updates across all platforms help users discover and connect with businesses easily.
- Yelp Guarantee offers a satisfaction guarantee for home service professionals.
- “Surprise Me” generates unique highly rated recommendations for users.
- New reactions buttons and interactive review topics help users write richer, more helpful reviews.
Immerse Videos and Interactive Topics
One of the most exciting new features that Yelp is introducing is Immerse videos. Users can now post 12 seconds of high-resolution video along with text reviews and photos on Yelp.
This is an excellent way to add visual context to your reviews, whether you’re reviewing a restaurant or a home service professional.
The videos are also an excellent way for businesses to showcase their products and services.
Yelp is also launching Interactive Topics to help users keep track of which topics have been covered. It will remind users about the topics which they might want to address while drafting a review.
After drafting a review, it automatically turns green with a checkmark. This helps users remember what to address while drafting a review.
New Reactions Button and Surprise Me
To add a little fun to the review process, Yelp has added a new reactions button. Users can now send feedback to other users who have written reviews.
Currently, there are three review reactions available: Useful, Funny, and Cool. Now, Yelp is adding four more reactions: helpful, love this, thanks, and oh no.
Yelp is also releasing a new feature called “Surprise Me” that can generate unique highly rated recommendations for users that are near you.
If you are unimpressed with the first recommendation, you can generate another one by simply clicking on it again.
This feature is excellent for finding new spaces and things, whether you’re looking for a new restaurant or a new park to visit.
Yelp Guarantee and New Login Experience
Yelp is rolling out a new feature called “Yelp Guarantee,” which is a satisfaction guarantee program.
When users hire an eligible home service through the “Request a Quote” service, Yelp will pay up to $2500 back if anything goes wrong.
This feature is also eligible for businesses with Yelp Ads.
Yelp is also rolling out a new login experience for its users.
With this update, users won’t need to remember their password every time they want to log in.
Instead, users will receive an email link through which they can log in. Although the link is securely authenticated with only one click.
AI-Powered Search and Visual Updates
Yelp is also introducing AI-powered search to better understand user search intent and provide more relevant and accurate information from reviews.
The new snippets that appear under each business listing in the search results will now include review highlights.
For example, if a user searches for “tennis courts” on Yelp, review highlights about tennis courts will now be available under each facility or park listed, such as “There are tennis courts which are required to be booked in advance.”
Yelp is also introducing more visual updates across all platforms to help users discover and connect with businesses easily within your community.
Yelp is looking forward to improving its search suggestions based on users’ search intent and is not bound simply towards their location, which can be helpful for instances where you’re making plans for the future which aren’t near your home.
What are the new updates announced by Yelp?
A: Yelp has announced a series of new updates, including an enhanced AI-powered search experience, the ability to add videos to reviews, new reactions in reviews, and a satisfaction guarantee program called “Yelp Guarantee.”
How can users benefit from the AI-powered search experience?
A: With the AI-powered search, Yelp can understand user’s search intent better and provide more relevant and accurate information from reviews in the new snippets that appear under each business listing in the search results. This feature makes it easier for users to find what they’re looking for quickly.
Can users now add videos to their reviews on Yelp?
A: Yes, users can now add videos of up to 12 seconds to their reviews on Yelp. This feature allows users to add visual context to their reviews, making them more helpful and informative.
What are the new reactions available on Yelp?
A: In addition to the original three reactions (Useful, Funny, and Cool), Yelp has added four new reactions: helpful, love this, thanks, and oh no. These reactions allow users to provide more specific feedback on reviews they find helpful or entertaining.
What is “Surprise Me” on Yelp?
A: “Surprise Me” is a new feature on Yelp that generates unique highly rated recommendations for users that are near their location. If users are unimpressed with the first recommendation, they can generate another one by clicking on it again.
What is Yelp Guarantee?
A: Yelp Guarantee is a new satisfaction guarantee program that applies to eligible home service professionals hired through Yelp’s “Request a Quote” service. In case anything goes wrong with the program, Yelp will pay up to $2500 back.
What are the interactive review topics on Yelp?
A: The interactive review topic is a new feature on Yelp that helps users keep track of which topics they’ve covered in their reviews. It reminds users of the topics they might want to address and turns green with a check mark after drafting a review.
What are category tags on Yelp?
A: Category tags are tags developed to help refine users’ searches on Yelp. Users can tap on the category tags on the business listing for food, restaurants, and more searches to find recommendations for their search queries.
